HABLAMOS ESPAÑOL

Frequently Asked Questions

Why us?

With more than 20 years of experience in wound management, we offer professional, personalized, safe and efficient care, in order to close wounds as quickly as possible and improve the quality of life of our patients.

Dr Fernando Torres (Certified Wound Specialist Physician® by the American Board of Wound Management). Selected TOP WOUND CARE DOCTOR 2025 by Best in Florida Magazine.

We manage and treat any type of wound; from the simplest to the most complex.

The wounds we most often treat are the following:
– pressure injury wounds
– venous insufficiency ulcers
– arterial insufficiency ulcers
– diabetic foot ulcers
– burns
– infected wounds
– surgical wounds
– trauma wounds

  • Advanced treatment under direct medical supervision.
  • Advanced and comprehensive consultation and healing with specialized professionals.
  • Wound closure in the shortest possible time.
  • Decreased pain from the start of treatment.
  • Rapid return to work and family, from the beginning of treatment, according to the patient’s conditions.
  • Photographic and graphic monitoring of the evolution.
  • Possibility of having periodic progress reports.

The vast majority of patients will require 2 visits per week. But each case is individual, and the frequency of visits may vary.

You can call us or fill out the form online for more information. Any wounds will be evaluated. The medical team will decide the best treatment for you, the frequency of your healing, and the indications for care of your wounds and illnesses. In the same way, studies/laboratories will be requested to optimize the result of the treatment and, if necessary, it can be evaluated by other health professionals (vascular cardiologists, nutritionists, among others).

You can request an appointment by filling out the contact form.

The type of wound we treat the most is venous insufficiency. Venous ulcer, also known as stasis ulcer, is the most common etiology of lower extremity ulceration (80-90%) and affects approximately 1% of the U.S. population. Venous ulcers are often recurrent, and an open ulcer can persist for weeks or many years. Serious complications include cellulitis, bone infection, and malignant changes. For this reason, it is important to get seen as soon as possible and follow all recommendations.

We offer compression therapy, which serves to decrease the diameter and pressure of blood vessels, increasing effectiveness and in turn preventing venous reflux.

We currently accept only the following health insurances:

– Medicare
– United Healthcare (Medicare advantage not included)
– Medicaid
– Cigna
– Aetna (comercial and medicare)
– Medicare with AARP
– Cash/Credit Cards/Apple Pay/Google Pay

We will also begin accepting other health insurances soon. Stay tuned.

We accept several payment methods, but there are several ways for your health insurance to cover services or reimburse you for your payments. We have already done this successfully, but we cannot guarantee it.

You should have or know the following:

– Photo ID
– Health Insurance
– List of symptoms and medical conditions
– Recent medical studies and laboratories
– List of allergies if any
– List of drugs you use
– Name, email, and phone number of your primary care physician

Don’t worry about long waits; All patients will be seen exactly at the time of their appointment, so we ask that you arrive 5-10 minutes in advance. If you are unable to attend, you must call in advance or you will miss the appointment for that day.

We could evaluate new patients as soon as the same day based on availability of our clinician’s schedule. We are not open 24 hours nor do we receive walk-in patients.

100 W Gore St, Suite 302
Lucerne Medical Plaza
Orlando, FL 32806

Google maps:
https://maps.app.goo.gl/ShCR8yioYHbbXzH6A

Yes, we visit certain facilities to the whole Orlando, FL area. Contact us for more information.